Croydon Council has been ordered to pay £11,250 in compensation and has been sharply criticised by the Local Government Ombudsman for abandoning a grandmother with no help in caring for her disabled grandson for two years.
The Local Government and Social Care Ombudsman found “a catalogue of unacceptable failings by London Borough of Croydon, which has left a family stretched to breaking point”.
The complaint had been brought by a woman had been struggling to care for her grandson, who has autism and Fragile X Syndrome, a genetic condition that causes a range of developmental problems including learning disabilities and cognitive impairment.
The grandmother had been trying to cope on her own since her daughter died in 2004, leaving the child in her care. The grandson is now 19.
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